The Wuxi Grand Hotel is in the middle of the city on the banks of the canal. Several shopping centers, cafes, restaurants, boutiques and parks are a short drive from the hotel campus. The rail station is a fifteen minute drive from the Wuxi Grand Hotel. The Shanghai Airport is less than two hours' car ride away. A travel desk on site can provide limousine service by request.

This hotel has 324 standard rooms, single rooms and suites. Each room in the Wuxi Grand Hotel has high speed Internet access, satellite TV, a minibar, safe, hair dryer, writing desk, private bathroom, air conditioning, IDD telephone and refrigerator. Laundry and room service are available for a fee.

There are two onsite restaurants that serve Japanese, Western, Cantonese, Sichuan and seafood dishes. The Wuxi Grand Hotel has a large conference center with four rooms that can seat up to 500 attendees. A business center can copy, type, fax and email documents by request. The hotel also has a doctor on call, a bar, a night club, KTV rooms, beauty salon, outdoor swimming pool, massage parlor and a sauna.